Telephone call recording
Telephone call recording has been implemented in Practice.
Incoming calls to, and some outgoing calls from the Practice will be recorded for training and monitoring purposes.
Should you wish to discuss this further please ask to speak to our Practice Manager.
We regret to advise that the Practice is no longer able to offer routine ear syringing.
At the present time adequate resource is not available to provide this service. We are providing patients with an information leaflet which advises how self care of ear wax can be undertaken. This leaflet is available from the surgery or by clicking here.Ear Wax self care leaflet
This season everyone aged between 70 and 79 years on September 1st 2018 will be eligible to receive a shingles immunisation.
If you are aged 70 years or have never been immunised against shingles previously please contact reception to make an appointment to receive your immunisation.
Prescription Telephone Line Ordering Service Discontinued
Important Information for previous users of this service
From July 1st 2018 we have discontinued the Prescription Telephone Line ordering service. The decision to discontinue with this service has been taken from a Patient safety stance. Telephone messages are regularly left which lack basic information as well as inappropriate requests. We are concerned that as a result the safety of our Patients could be seriously compromised.
From July 1st patients are able to order repeat medications using the following methods:
- Online via Vision Online Services (Patient Services). Please ask at Reception on how to register.
- Hand in the right hand side of your prescription (your order form) directly to Reception.
- Via your nominated local pharmacy.
We realise this will represent significant change for our patients but hope you recognise the need to maintain a safe prescribing system for all of our patients.
Changed Your Contact Details?
If you have changed your telephone or mobile number, please inform us as soon as possible. This can be done using the online form.
Self Check-in System
To avoid queuing at Reception please use our self check-in screen