Latest News

NHS APP

We are aware that some confusion may be arising as a result of the following app which is for use in England only and does not apply in the rest of the UK.

The app address is https://digital.nhs.uk/services/nhs-app and is connected to all English GP Practices only.

Please do not access it to complete any paperwork or access services from any Scottish Practice. Your requests will be invalid and will not be acted upon.

PROOF OF COVID VACCINATION REQUESTS

Please do not contact the surgery for this information:

People will be able access their Covid-19 Vaccine Status online, by logging on to www.nhsinform.scot/covid19status.

People who have lost or forgotten their username or password will be able to create new ones by selecting 'forgot username' or 'forgot password' options. A Freephone Covid Status Helpline will allow people to get the record posted to them.  The number is 0808 196 8565

NEW CAREER START GP DR CHARLOTTE WRIGHT

We are delighted to welcome Dr Charlotte Wright to the team here at Kings Practice. Charlotte is a Career Start GP and is with us for an initial period of two years. Charlotte will normally be available on a Wednesday and Thursday. We wish Charlotte every success in her time here at the Practice.

ADULT FLU IMMUNISATION PROGRAMME- UPDATE

We have been advised by Scottish Government that no further cohorts of patients will be called forward for immunisation against Seasonal Influenza. Previously it was indicated that those aged over 50 years of age and not otherwise eligible for the immunisation would be called. Flu surveillance indicates that overall levels of seasonal flu remain very low and associated risks are considerably lower than in previous years. It is now clear that in terms of risk, COVID-19 remains far more prevalent that seasonal flu. We will however continue to offer flu immunisation to those in an at risk group including pregnant women.

For further information on the programme please click here

COVID-19 Vaccines

IT'S TIME TO ROLL YOUR SLEEVE UP TO RECEIVE YOUR COVID-19 VACCINE IF YOU ARE AGED 18-29

If you are aged 18-29 you can register until Friday 4th June to be one of the first in your age group to get the Covid-19 vaccine. You will be notified of your appointment by email or text.  You can become seriously ill from COVID-19 at any age so it is really important to get vaccinated when invited. If you are a student changing address over the summer, the best way to ensure you get your vaccine appointment is to register via https://register.vacs.nhs.scot

If you are aged 18-29 and don't register by 4th June you will get your appointment letter by post at a later date. 

If you have not been contacted regarding an appointment for a COVID vaccine appointment and the cohort has now passed patients can contact the following telephone number 01382 632991 or e-mail the following address - Tay.c19vaxlocalenquiries@nhs.scot to arrange an appointment at a central location.

For those patients who may be concerned about potential allergic reaction following receiving the COVID vaccine a useful information source is available here

UNPAID CARERS REGISTRATION PORTAL NOW OPEN

Register for a coronavirus (COVID-19) vaccine as a carer. People who provide vital face-to-face care and support for others, and who haven’t already been given an appointment, are now being invited to register for coronavirus (COVID-19) vaccine. Click here to register.

For general information about the coronavirus vaccine and its delivery visit NHS Inform: https://www.nhsinform.scot/covid19vaccine or the NHS Inform National Helpline (not for appointments) 0800 030 8013 Monday to Friday 8am to 8pm.

Please also follow us on Facebook for regular vaccination updates.

 New Email Address

Please note our new email address from October 2020 is kingspractice.tayside@nhs.scot

 

Telephone Lines Update

We are currently experiencing huge demand from incoming telephone calls to the Practice. We are sorry that you may find you have to wait some time before we answer your telephone call. Please be assured we are doing everything we can to answer all telephone calls in as timely a fashion as possible.

Your patience at this time is much appreciated.

Many thanks

We are now on Facebook

Practice Update

GP surgeries are currently working very differently to how we used to but we are still very much in operation. You can now book a routine appointment to speak with a GP – this will be by telephone. The GP will triage your health issue and will then determine next steps in your care.In the first instance we would advise:

 

You can attend any pharmacy, without appointment or registration and seek advice and sometimes treatment for a wide variety of conditions, including:

 

Acne                                            Diarrhoea                            Haemorrhoids (piles)

Allergies                                       Earache                               Impetigo

Athlete’s foot                                Eczema                               Indigestion

Backache                                      Headache                            Mouth ulcers

Blocked or runny nose                   Hay fever                             Pain      

Cold sores                                    Head lice                              Period pain        

Constipation                                 Sore throat                         Threadworms

Cough                                          Thrush                               Verrucas

Cystitis (in women)                        Warts

 

Follow the link below for more information

https://www.cps.scot/media/3576/nhs-pharmacy-first-scotland-poster-july-update.pdf

 

  •           Remember other health professionals who may be better suited to helping with certain conditions – optician/optometrist for anything eye related; dentist for mouth/tooth issues; physiotherapist for musculoskeletal problems e.g. back/knee pain (can arrange NHS physio appointment via health centre reception)

 

  •           If you have a health concern about which you wish to speak with a GP please contact Reception to arrange an appointment date/time. The doctors will aim to call you at a pre-arranged time, give or take a short time frame. Sometimes urgent matters arise that mean there can be delays but we try to avoid this where possible

Covid Vaccine Trials

 If you wish to register you interest in participating in potential covid vaccine trial in Tayside -please follow the link below to do so:

         https://www.nhs.uk/sign-up-to-be-contacted-for-research

 Prescription Collection and Fit Notes

We continue to restrict access to the health centre and there is now no direct access to the health centre for patients of Kings or Victoria Practice. All prescriptions for collection will be sent automatically to a pharmacy of your choice. Please let us know which pharmacy suits you for collection. All fit notes will either be e-mailed or posted out. Please ensure we have an up to date contact e-mail address for you.There is now no facility to collect from the health centre. These steps have been implemented to minimise the footfall into the health centre to protect both our patients and our staff.

We are receiving an increasing number of requests for fit notes. As advised recently by First Minister Nicola Sturgeon, GP practices will not provide fit notes in relation to patients who are self isolating. Instead this information can be obtained by clicking on the link below or by visiting NHS Inform.

Isolation Fit note

Anyone who has symptoms of a new and persistent cough and/or a raised temperature is asked to self isolate at home. If symptoms do not recede then please contact the Practice for advice. For those living alone and who have any or all of these symptoms you should self isolate for 7 days. For those living in a household with more than 1 person the guidance is you must self isolate for a period of 14 days.

We urge you to follow this guidance to try and protect our NHS and the most vulnerable in our communities.

To protect yourself and others it is best to:

  • Always carry tissues with you and use them to catch your cough or sneeze
  • Bin the tissue
  • To kill germs, wash your hands with soap and water or use a sanitiser gel

For the latest public information on Coronavirus click on the link below.

https://www.nhsinform.scot/

Face Coverings

Following the introduction of the mandatory wearing of face masks/ coverings when using public transport please click here for the current Scottish Government guidance.

Telephone call recording

Telephone call recording has been implemented in Practice.

Incoming calls to, and some outgoing calls from the Practice will be recorded for training and monitoring purposes.

Should you wish to discuss this further please ask to speak to our Practice Manager.

Ear syringing

We regret to advise that the Practice is no longer able to offer routine ear syringing.

At the present time adequate resource is not available to provide this service. We are providing patients with an information leaflet which advises how self care of ear wax can be undertaken. This leaflet is available from the surgery or by clicking here.Ear Wax self care leaflet

Changed Your Contact Details?

If you have changed your telephone or mobile number, please inform us as soon as possible. This can be done using the online form.

Self Check-in System

To avoid queuing at Reception please use our self check-in screen

 

 

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