Latest News

New Email Address

Please note our new email address from October 2020 is kingspractice.tayside@nhs.scot

Flu Immunisation Programme 2020

We are now making appointments for patients due their seasonal flu jab.

As a reminder a free flu jab is available to all patients aged 65 and over, all patients aged 18 - 64 in an at risk group. This will include patients with COPD, asthma, diabetes, kidney disease, liver disease, chronic neurological disease, immediate household members of shielders, all pregnant women, carers, health and social care workers. Please contact reception on 01738 621844 to make your appointment now.

A new cohort will be eligible in December to receive a flu immunisation and this will apply to those patients aged 55 to 64 who are not in any identified at risk group. Further information will be made available when vaccine becomes available.

Telephone Lines Update

We are currently experiencing huge demand from incoming telephone calls to the Practice. We are sorry that you may find you have to wait some time before we answer your telephone call. Please be assured we are doing everything we can to answer all telephone calls in as timely a fashion as possible.

If you are telephoning to try and book a flu immunisation appointment please can we suggest that you wait until the afternoon to contact us.

Your patience at this time is much appreciated.

Many thanks

We are now on Facebook

Practice Update

GP surgeries are currently working very differently to how we used to but we are still very much in operation. You can now book a routine appointment to speak with a GP – this will be by telephone. The GP will triage your health issue and will then determine next steps in your care.In the first instance we would advise:

 

You can attend any pharmacy, without appointment or registration and seek advice and sometimes treatment for a wide variety of conditions, including:

 

Acne                                            Diarrhoea                            Haemorrhoids (piles)

Allergies                                       Earache                               Impetigo

Athlete’s foot                                Eczema                               Indigestion

Backache                                      Headache                            Mouth ulcers

Blocked or runny nose                   Hay fever                             Pain      

Cold sores                                    Head lice                              Period pain        

Constipation                                 Sore throat                         Threadworms

Cough                                          Thrush                               Verrucas

Cystitis (in women)                        Warts

 

Follow the link below for more information

https://www.cps.scot/media/3576/nhs-pharmacy-first-scotland-poster-july-update.pdf

 

  •           Remember other health professionals who may be better suited to helping with certain conditions – optician/optometrist for anything eye related; dentist for mouth/tooth issues; physiotherapist for musculoskeletal problems e.g. back/knee pain (can arrange NHS physio appointment via health centre reception)

 

  •           If you have a health concern about which you wish to speak with a GP please contact Reception to arrange an appointment date/time. The doctors will aim to call you at a pre-arranged time, give or take a short time frame. Sometimes urgent matters arise that mean there can be delays but we try to avoid this where possible

Covid Vaccine Trials

 If you wish to register you interest in participating in potential covid vaccine trial in Tayside -please follow the link below to do so:

         https://www.nhs.uk/sign-up-to-be-contacted-for-research

 Prescription Collection and Fit Notes

We continue to restrict access to the health centre and there is now no direct access to the health centre for patients of Kings or Victoria Practice. All prescriptions for collection will be sent automatically to a pharmacy of your choice. Please let us know which pharmacy suits you for collection. All fit notes will either be e-mailed or posted out. Please ensure we have an up to date contact e-mail address for you.There is now no facility to collect from the health centre. These steps have been implemented to minimise the footfall into the health centre to protect both our patients and our staff.

We are receiving an increasing number of requests for fit notes. As advised recently by First Minister Nicola Sturgeon, GP practices will not provide fit notes in relation to patients who are self isolating. Instead this information can be obtained by clicking on the link below or by visiting NHS Inform.

Isolation Fit note

Anyone who has symptoms of a new and persistent cough and/or a raised temperature is asked to self isolate at home. If symptoms do not recede then please contact the Practice for advice. For those living alone and who have any or all of these symptoms you should self isolate for 7 days. For those living in a household with more than 1 person the guidance is you must self isolate for a period of 14 days.

We urge you to follow this guidance to try and protect our NHS and the most vulnerable in our communities.

To protect yourself and others it is best to:

  • Always carry tissues with you and use them to catch your cough or sneeze
  • Bin the tissue
  • To kill germs, wash your hands with soap and water or use a sanitiser gel

For the latest public information on Coronavirus click on the link below.

https://www.nhsinform.scot/

Face Coverings

Following the introduction of the mandatory wearing of face masks/ coverings when using public transport please click here for the current Scottish Government guidance.

Telephone call recording

Telephone call recording has been implemented in Practice.

Incoming calls to, and some outgoing calls from the Practice will be recorded for training and monitoring purposes.

Should you wish to discuss this further please ask to speak to our Practice Manager.

Ear syringing

We regret to advise that the Practice is no longer able to offer routine ear syringing.

At the present time adequate resource is not available to provide this service. We are providing patients with an information leaflet which advises how self care of ear wax can be undertaken. This leaflet is available from the surgery or by clicking here.Ear Wax self care leaflet

Changed Your Contact Details?

If you have changed your telephone or mobile number, please inform us as soon as possible. This can be done using the online form.

Self Check-in System

To avoid queuing at Reception please use our self check-in screen

 

 

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